FAQs

What is the criteria for a Provider with a claimed profile on Wellistic?
Wellistic is a community built on trust. As such, it is important that Members get to know who you are as a person and as a healthcare professional. We rec...
Fri, Jun 7, 2019 at 4:17 PM
How to handle your reviews?
Your patients or clients are speaking about you (hopefully). You don’t always get to be part of the conversation though. However, reviews bring you in that ...
Fri, Jun 7, 2019 at 4:18 PM
Can my Provider listing be removed from the Wellistic Platform?
Wellistic’s database of Providers is collected from public places hence we owe it to the consumers, our Members to always make available a Provider’s listing...
Fri, Jun 7, 2019 at 4:19 PM
What does it mean to be an Exclusive Provider?
Providers who are on the Expert Plan can elect to grow their business further by offering a discounted flat rate for Elite Members. Corporate employees will...
Mon, Jun 10, 2019 at 3:17 PM
How does a Provider join the Exclusives program?
The Exclusives program will only be available to Providers on the Expert plan as it allows you to showcase a full profile which we deem is necessary for Mem...
Mon, Jun 10, 2019 at 3:10 PM
Should I change my Exclusive Rate?
We recommend keeping the rate you select for at least 6 months to a year. What you don’t want is a Member recommends their friend and the rate has changed ag...
Fri, Jun 7, 2019 at 4:22 PM
How do I handle a fraudulent review?
A fraudulent review is defined as either a Provider paying Members to complete reviews without having firsthand experience of that service or a Member on the...
Fri, Jun 7, 2019 at 4:22 PM
Can I incentivize a Member to complete a review for me?
While we know this is becoming commonplace, we are striving to build a platform where such practices will not be needed. We plan on gamifying the Member expe...
Fri, Jun 7, 2019 at 4:23 PM
As a Provider, what price tier should I mark my service as?
Members are give the guidance as follows below. We recommend you basing it on your list price of the most commonly used service you provide. “$” – (expect ...
Fri, Jun 7, 2019 at 4:24 PM
How should I read the star ratings?
“1-star” – Did not meet expectations “2-star” – Slightly below expectations “3-star” – Met expectations “4-star” – Slightly above expectations “5-star” – Exc...
Fri, Jun 7, 2019 at 4:25 PM