FAQs - General

Is Wellistic available in my area? If not, when will it be?
Currently, we are rolling out city by city across the US. While we may not have officially launched in your city, you can still be a Member and you still ma...
Sun, Dec 22, 2019 at 6:23 PM
I created an account but have forgotten my password, how do I retrieve it?
To retrieve or reset your password click on the ‘Forget password?’ link on the Login page. For detailed instructions, please read the how-to article.
Fri, Jun 7, 2019 at 4:43 PM
How safe is the platform?
All information sent to and from Wellistic is encrypted with 2048-bit SSL encryption, the same security used by banks and e-commerce sites to protect their s...
Fri, Jun 7, 2019 at 4:47 PM
What browsers do you support?
Wellistic works best on the latest versions of the following browsers: Chrome, Mozilla Firefox, and Safari. We do not support Internet Explorer or Microsoft...
Sun, Dec 22, 2019 at 6:25 PM
Where do you host the data?
Wellistic servers are hosted with Amazon Web Services (AWS) in the USA, a secured, durable technology platform with industry-recognized certifications and au...
Fri, Jun 7, 2019 at 4:49 PM